To return your product, you should send your product to address: ZeiniX Life Sciences Pvt. Ltd. Ground Floor, Sy. No. 27, Degenahalli, Budihal Post, Nelamangala, Bangalore – 562 123. Karnataka. India. ZeiniX will arrange for the product to be picked up from your address.
ZeiniX Shipping Policy
- Please allow 1-3 working days for your order to be dispatched and it will take about 3-4 additional days for it to reach you depending on your proximity to our dispatch location
- Normally for orders placed before 1 PM on a business day, we aim to ship the same day, provided that the card security checks are complete, payment is received and the stock availability is confirmed
- Orders placed after 1 PM will be shipped the next business day
- Orders Received on Sunday or during Holidays are dispatched the following Monday or the next working day
- During busy times, such as holiday periods, there can be processing and shipping delays
- The orders cannot be shipped to PO boxes or military addresses, and rural domestic addresses require one or more additional days to deliver
- If in any case you receive a package which is damaged during transit then please do not accept it
- You can return the same and contact us asking for replacement
- Please follow the same in case you’ve received an incorrect product and we would appreciate it if you wouldn’t open the packaging
- We will try our level best to send you a replacement as soon as possible.